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Sanctuary Group

Sanctuary House
Chamber Court, Castle Street,
Worcester, Worcestershire,
WR1 3ZQ

Customer Service Centre: 

0800 131 3348 (landline) or 0300 123 3511 (mobile)

 

Please use the form below to contact us with your enquiry.

Sanctuary Group provides a range of housing, care and commercial services. Depending on the business area/type of enquiry you choose using the drop down list below, you will be directed to the relevant business area to complete your request.

If your query relates to Sanctuary Housing Association, please complete our Sanctuary Housing enquiry form for:

  • General housing enquiry
  • Housing applications
  • Amending tenancy details
  • Requesting a repair
  • Payment queries
  • Reporting anti-social behaviour
     

If you would like to report an issue, please complete the Sanctuary Housing complaints or criticisms form. Alternatively, please call our Customer Service Centre: 0800 131 3348 (landline) or 0300 123 3511 (mobile).
 

If your enquiry relates to public relations, media enquiries, working with or supplying to Sanctuary Housing, please choose Sanctuary Group from the drop-down list above to proceed.

To ensure your enquiry is processed as quickly as possible, please complete our Sanctuary Care enquiry form if your enquiry relates to: 

  • General enquiries regarding Residential and/or Nursing care  
  • Careers with Sanctuary Care
  • Submitting a complaint or concern

If your enquiry relates to public relations, media enquiries, working with or supplying to Sanctuary Care, please choose Sanctuary Group from the drop-down list above to proceed.

To ensure your enquiry is processed as quickly as possible, please complete our Sanctuary Students enquiry form.

  • General enquiries regarding Student Accommodation or to arrange a viewing
  • Booking summer accommodation
  • Reporting a repair
  • Submitting a complaint or concern

If your enquiry relates to public relations, media enquiries, working with or supplying to Sanctuary Students, please choose Sanctuary Group from the drop-down list above to proceed.

To ensure your enquiry is processed as quickly as possible, please complete our Sanctuary Retirement Living enquiry form if your enquiry relates to:  

  • Accommodation for those aged over 55 years.

  • Submitting a complaint or concern

If your enquiry relates to public relations, media enquiries, working with or supplying to Sanctuary Retirement Living, please choose Sanctuary Group from the drop-down list above to proceed.

To ensure your enquiry is processed as quickly as possible, please complete our Sanctuary Supported Living enquiry form if your enquiry relates to:  

  • Support services to enable people with various support needs to live independently
  • Submitting a complaint or concern

If your enquiry relates to public relations, media enquiries, working with or supplying to Sanctuary Supported Living, please choose Sanctuary Group from the drop-down list above to proceed.

Personal Details
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The personal information which you provide within this form will be stored securely and confidentially and will be used solely in relation to the subject that you request from the options below.  Your personal information will not be supplied to any party outside of Sanctuary Group and our subsidiaries.

By completing and submitting this form, you are agreeing to our Privacy statement.

Enquiry:
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