We recognise that the climate emergency is the issue of our era. We also accept that as a large employer, developer of new houses, and landlord to more than 105,000 properties, we have a significant impact on the environment.

We are committed to reducing our environmental impact and behaving sustainably for the benefit of our customers, the communities in which we operate, and the planet on which we live.

In our Environment and Climate Change Strategy (PDF 1.14MB) we detail the things we are doing to reduce our carbon footprint.

Download our Environment and Climate Change Strategy (PDF 1.14MB)

We have a responsibility to ensure our tenants live in warm homes that are cost effective to heat; reducing levels of fuel poverty and increasing quality of life for residents. The UK Government’s Fuel Poverty Strategy aims to ensure that all fuel poor homes reach a minimum energy standard of Standard Assessment Protocol (SAP) Band C by 2030. We are committed to meeting this target by installing loft and wall insulation, solar panels, air source heat pumps, and other energy efficiency measures. Our Energy Management team continuously monitors energy consumption and we will continue to target property reinvestment at inefficient homes.

We aim to develop sustainable homes that are fit for purpose, adhering to environmental standards and ensuring that our environmental impact during and after construction is minimised. With a commitment to innovation and environmentally friendly features in design, we investigate the latest building techniques to reduce our environmental impact. These include smart technology to reduce energy costs and incorporating the Future Homes Standard into design practice to ensure government standards are delivered.

We recognise that the environment and public space play a key role within the communities in which our tenants live. As such, we work closely with individuals and community groups to ensure that the built environment where people live is welcoming and safe, and that people are engaged with their surroundings. We will continue to offer funding for communities and local groups to develop community gardens, green spaces, and other community benefit projects that help to create inviting spaces for people to live and encourage local engagement with the environment.


Building sustainable communities is part of our mission. For over 50 years we have committed to making homes and places where residents feel safe, secure and have a vibrant community to engage in. Investing in our communities is vital to ensuring the homes and estates where we operate are great places to live. Sanctuary invests over a million pounds in cash, time and resources each year in activities and projects that help to support neighbourhoods and improve the lives of local people. We recognise the strengths and assets that already exist within our communities and build on this to enable our residents to drive real change. We continue to support a range of projects in recognition of the breadth of aspirations of local people. We do this by working in partnership with hundreds of trusted community groups and charities.

A young woman looks upwards towards lots of statistics about Sanctuary Group's positive impact on local communities

Read more in Our Impact 2019/2020 report (PDF 1MB).


Sanctuary has a group structure, in which Sanctuary Housing Association (the Association) is the parent company. The Association was established on 5 May 1969 and is a Registered Society (19059R). The Group is governed by the Board of the Association (the Group Board) which comprises eight non-executive members, the Group Chief Executive, and two co-opted members.

The Group Board’s primary role is to define strategy and ensure compliance with the Group’s values and objectives. It agrees the strategic direction of the organisation and makes sure that policies and plans are in place to achieve those objectives. It also establishes and oversees a framework of delegation and systems of control, ensuring that good governance practices are embedded across the Group’s operations.

To learn more, go to our Group Board members page

The Group Board delegates day-to-day management of activities to the Group Chief Executive, Craig Moule, who is responsible for ensuring that the organisation has appropriate executive arrangements in place to meet Group objectives and targets, and that those arrangements reflect the complex needs of the business, including financial performance, capital investment, compliance, growth and business planning. To this end, Sanctuary has an Executive Committee, chaired by Craig Moule, which considers and approves strategic matters affecting the Group (either implementation of strategy direction by the Group Board or determination of recommendations to the Group Board); and a Development Committee, also chaired by Craig Moule, which is responsible for monitoring performance and approving capital projects in furtherance of the Group’s Corporate Strategy agreed by the Group Board.

To learn more, go to our Group Executives page.