Payment process
Payments are processed through our Accounts Payable department. Our aim is to ensure that all valid invoices will be paid to the terms agreed with our suppliers.
Please speak to your contact at Sanctuary to obtain a 10 digit purchase order number starting with 41 or 45 before the delivery of goods or services. Unfortunately, we are not able to accept an invoice without this information.
All invoices and statements should be directed to:
PO Box 20392 Marybone
LIVERPOOL
L69 3AQ
Alternatively, you can submit your invoices by email to supplier.invoices@sanctuary-group.co.uk. Invoices should be submitted as PDF documents, with one invoice per PDF file and a maximum of 20 invoices per email.
Account queries should be directed to our Finance Service Desk team.
Tel: 0800 022 4200
Email: finance.servicedesk@sanctuary-group.co.uk
The Finance Service Desk is available between 9am and 5pm Monday to Friday.